Live event recorded July 22, 2021
How creating the right fast learning dynamics leads to better care, delivered to more people, at lower cost, with less overburden on staff.
Fixing Healthcare from the Inside
Of the various sectors that comprise our economy, healthcare is one that is among the most critical for people’s and society’s well being and also one that is a source of consistent frustration. There are issues of costs, access difficulty, quality and safety issues, and overburden and burnout as experienced by staff. Hardly expected or desirable given the science and technology at the disposal of well trained, super smart, highly motivated professionals in the field.
These sufferings are avoidable and can be mitigated, creating care providing situations of high quality, accessibility, affordability, and workforce satisfaction. Vickie Pisowicz joins Steve to elaborate on how that much better situation is achieved.
Part of the solution is ’structural,’ helping folks trained and organized around functions to create reliable integrative processes for harmonizing individual effort into a well coordinated whole. Part of the solution is ‘dynamic,’ creating mechanisms to see difficulties early and often, so they can be addressed before ‘compounding.’
Steve Spear, D.B.A.
Five-time Shingo prize, Crosby Medal, and McKinsey Award winner, author of “Decoding the DNA of the Toyota Production System” and The High-Velocity Edge and senior lecturer at MIT.
Vickie Pisowicz, M.B.A., M.P.P.
Over 25 years experience helping organizations, ranging from manufacturing (Alcoa) to nonprofits to healthcare, achieve organizational excellence using principles based on the Toyota Production System. Lessons learned at Alcoa were vectored into the Pittsburgh Healthcare Community, where leaders eliminated complications, increased capacity, and reduced overburden on staff.