Actionable, "Living" Maps Bring Faster Issue Resolution, Deeper Process Understanding and Accelerated Learning "These are not maps that you make once and then put them away. We collaborate and explore maps to get the big picture, then zoom in to understand details of hand-offs and troubleshoot … [Read more...] about Intel Adapts Process Mapping to Remote Work with See to Solve Flow and Accelerates Improvement
Resources, Articles & Updates
I was re reading “Learning War,” by Trent Hone, and page 30 and 31, it hit me, in the section about “engineering officers.”The pre condition (late 1800s early 1900s) was that there were line officers with everyone else (including engineering) in support. But with the shift from wood to steel and … [Read more...] about Rules Tools and Applications
Two Wall Street Journal articles, “GE and the Belief in Management Magic,” by Jason Zweig, and “Larry Culp Rewired GE. Then He Unwound It,” by Thomas Gryta, Ted Mannand Cara Lombardoput, put in relief two alternative views of management—one that it is largely a transactional discipline, as practiced … [Read more...] about Why Welch’s GM failed … and lessons from Culp’s efforts to right the ship.
My note, last week, drew on two WSJ articles to contrast alternative views of management at GE (“transactional,” as practiced by Jack Welch and Jeffrey Immelt, the other, “developmental,” by current CEO and Danaher veteran Larry Culp). That note prompted some questions:1. If Welch was “hailed as … [Read more...] about Why Welch’s GM Failed … and lessons from Culp’s efforts to right the ship.
Sunil Khushalani MD and Antonio DePaolo PhD with forewords by Steven Sharfstein MD and Steve Spear DBAI'm delighted to share news that Transforming Mental Health Care by Sunil Khushalani and Antonio DePaolo has been published. It's an important work about important work. I'm sharing, below, the … [Read more...] about Transforming Mental Healthcare by Applying Performance Improvement Methods
What's the key to success in a start-up (or anything novel for that matter)?According to Steve Blank, who inspired and informed the Lean Startup deal, no matter your inspiration, aspiration, or enthusiasm, your first ideas are just best guesses. Build whatever elaborate plans around those best … [Read more...] about Don’t Think; Do: How the first step on the pathway to epiphany is admitting you just don’t know